---
title: "智能文档处理与 Document AI"
canonical: https://wavect.io/zh/services/document-ai/
language: zh
description: "提取、分类并核验发票、表单及其他文档。Wavect 将原文定位、人工复核和系统集成连接成可运行的文档处理流程。"
image: "https://wavect.io/img/general/bak/open_graph_preview.jpg"
---

智能文档处理

# 把文档变成经过核对、可以进入业务流程的数据。

邮箱里收到一份 PDF，往往意味着又一轮手工录入。我们构建文档处理流程，识别文件类型，提取业务所需字段，并在下游系统执行操作之前，将不确定的结果交给人员复核。

合作范围

## 从收到文件，到形成已批准的数据记录。

1. **梳理文档** 明确格式、字段、变体及每条记录触发的业务操作。
2. **建立复核路径** 实现提取、校验、阈值判断和可用的异常队列。
3. **连接数据移交** 安全写入获批记录，保存来源和处理状态。

直接说明

智能文档处理将约定的文档类型转换为结构化、经过核验的数据记录和复核任务。交付涵盖从文件接收到系统移交的完整流程，包括字段校验、异常处理和原始文件追溯。

适合以下需求

- 重复录入发票、表单或供应商文档字段的运营团队
- 需要文档接收功能，并明确保留人工复核步骤的产品

其他需求路径

- 针对内部知识库提供问答
- 基于已有结构化记录建设报表或数据仓库

## 先确定哪些字段会改变下一步操作

我们从一种文档和它支持的业务决策开始。发票需要金额、税务字段和供应商身份；服务表单需要请求类型和分派信息。双方确定必填字段、允许值以及异常处理负责人。如果同事主要需要从资料中找到答案，可以选择 [内部 AI 助手](/zh/services/internal-ai-assistant/) 。

## 让提取结果始终能够对应原始内容

流程可以结合 OCR、版面识别、语言模型和确定性校验。我们根据有代表性的样本选择方法，其中包括模糊扫描件和不常见版式。在可行范围内，已接受字段保留原文引用。重复文件识别、安全重试和处理状态管理共同避免再次上传同一文件时重复创建业务交易。

## 给复核人员足够的判断依据

对于付款信息或合同字段，模型的置信度本身并不足够。我们定义字段之间的检查规则、必要批准和暂停条件。复核人员可以同时查看原文件、建议值和未通过的检查。修正结果进入受控的评估数据集，不会在未经审核的情况下自动重新训练模型或改变后续全部结果。

## 示例验收：发票明细与总金额不一致

在一个示例测试中，提取出的明细合计与发票所列总金额不同。流程创建复核任务并暂停导出。完成修正后，获批记录只进入目标系统一次，同时保存文件来源和复核决定。验收既检查正确记录是否到达，也检查是否出现了不应存在的重复交易。

## 交付完整流程，包括例外情况

成果包括字段结构、基于样本的评估、处理代码、复核流程和操作说明。实施前约定文档量、处理延迟、保留时间和访问权限。与 ERP 或 CRM 的连接由明确范围的 [API 集成](/zh/services/api-integration/) 完成。新增文档类型必须先评估，再纳入生产流程。

## 开始前的常见问题

### 可以处理扫描 PDF 和照片吗？

可以，前提是样本能支持有用的提取结果。我们分别测试旋转、模糊、手写内容和版式差异，并指出哪些输入需要重新采集或人工处理。

### 能保证每个字段都正确吗？

双方约定字段级验收标准和复核规则。即使模型报告较高置信度，关键字段仍可能需要独立核验或人工批准。

### 流程可以部署在我们的环境中吗？

部署方式和模型选择取决于数据要求、基础设施和预算。在试点前，我们会列明哪些服务接收文档内容，以及数据保存多久。

### 最终由我们的团队保留什么？

你将获得约定的字段结构、流程代码、评估用例和操作说明。明确的负责人处理异常，并批准字段定义或目标系统的变更。

## 选择合适的下一步

- [从内部知识中获取答案](/zh/services/internal-ai-assistant/)
- [将核验记录连接到业务系统](/zh/services/api-integration/)
- [评估已有 AI 工作流程](/zh/services/ai-evaluation-llmops/)

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