| Build a new product, or a custom internal system that does not exist yet | A software service provider or custom software developer, on a fixed-scope Werkvertrag | This is our work. See custom software development
. |
| Run and support existing IT: networks, workstations, servers, a helpdesk | An IT service provider or Systemhaus with a managed-services desk and an SLA | Not our work. We do not run IT operations. See IT service provider
for what to look for. |
| Extra senior hands inside a team that already has direction | Staff augmentation, usually on a Dienstvertrag | Possible as an extended team, but not our default. See staff augmentation
. |
| Take over software another provider built, or replace a provider mid-flight | A provider that starts with a paid takeover assessment, not a rewrite pitch | This is our work. See software takeover
. |
| Still deciding whether to build with an agency, a freelancer, or in-house at all | Nobody yet. Compare the models first | Read the software build models
before you brief anyone. |