Rubicon is good at something specific and does it at scale. For more than two decades it has built and operated records, document, and workflow management for public administration, with Acta Nova as the flagship and, per their published figures, well over seventy thousand public-sector users. It runs its own ISO 27001-certified data centre and lists references like the Swiss Federal Administration. If you are a public authority that needs a proven electronic-file platform, operated for the long term by a certified vendor, that is a real and sensible reason to talk to them, and we will not pretend otherwise.
The honest point is that this is a product purchase, not an agency engagement. You are licensing and configuring a mature platform and, in most cases, having Rubicon host and operate it. That is the right shape when your requirement is standard records management. It is the wrong shape when the thing you need does not exist yet, when the differentiator is custom product engineering, or when AI is central rather than an add-on. Rubicon mentions AI in document handling, but its identity is records and document management, not AI enablement.
We are the opposite shape. Both founders sit on every call, the senior who scopes the work does the work, and you pay a weekly outcome fee you can cancel any week, or a fixed-price Werkvertrag when scope is clear. We build custom software and AI capabilities, and we take fractional CTO and CPO mandates where the value is judgement and execution in the same head. Where a product house is incentivised to fit you to the platform, we are incentivised to tell you when a feature should not ship.
One commercial note worth raising plainly: a proprietary product plus vendor-operated hosting can create lock-in around your data and workflows. That is not a criticism of the software, it is a question every buyer should ask before signing. If your requirement is a records platform, hire the platform. If you need something built or an AI capability stood up, see how we run build engagements
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